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This form has been prepared in accordance with the Law No. 6502 on the Protection of Consumers and relevant regulations, to inform you about the online consultation services you may purchase through askdoktor.com.
The offered service provides users the opportunity to receive information and consultancy from healthcare professionals such as doctors, psychologists, and dietitians in an online environment.
The services are delivered through digital communication tools such as video call, written messaging, or voice call, in line with the user’s individual needs.
These services do not replace medical diagnosis, treatment, or prescription.
The service fee, including VAT, is clearly stated next to each service depending on the option selected.
During payment, the total amount along with service details will be shown to the BUYER.
There are no additional fees or hidden charges.
The service will be rendered instantly online upon receipt of payment by the BUYER, or scheduled for a suitable future date.
The duration and timing of the service may vary depending on the selected service and is specified on the relevant service page.
According to Article 15 of the Law No. 6502 on the Protection of Consumers and the relevant Distance Contracts Regulation, there is no right of withdrawal for services that are instantly delivered in electronic format.
The BUYER acknowledges and accepts that, once the payment is made, the service may begin immediately and the right of withdrawal cannot be exercised.
Personal data shared by the BUYER is protected under the provisions of the Law No. 6698 on the Protection of Personal Data (KVKK).
For more detailed information, please refer to the Privacy Policy and Personal Data Disclosure Statement pages on the website.
In case of any disputes, the BUYER may apply to the Consumer Arbitration Committees or Consumer Courts located in their residential area.
The financial thresholds are announced annually by the Ministry of Trade.
✅ DECLARATION OF CONSENT
I hereby confirm that I have read and understood all the information provided in this preliminary information form. Based on the information presented to me, I agree to proceed with the purchase and acknowledge the formation of the Distance Sales Agreement.